Marasco & Nesselbush

"This law firm elicits a starkly divided client experience, with strong commendations for professionalism and effective case resolution contrasted by severe criticism regarding communication breakdowns and a lack of tangible progress. Satisfied clients frequently highlight a highly professional and transparent approach, leading to positive outcomes and a willingness to confidently refer the firm to others. These individuals experienced a hassle-free process, with dedicated staff ensuring prompt reimbursements and essential support, such as rental vehicles, following incidents like auto collisions. Conversely, a significant segment of clients reports extreme frustration due to a perceived lack of coordination and follow-through. These reviews detail experiences of being passed between multiple individuals without receiving concrete solutions or clear guidance. The recurring issue of unfulfilled promises and a persistent absence of resolution leaves these clients feeling that their time and energy have been poorly managed, leading to disillusionment with the firm's operational effectiveness and perceived respect for client needs."