The Sam Bernstein Law Firm

"Clients generally found the firm's attorneys, such as Laura, to be exceptionally caring, understanding, and attentive, particularly in ensuring the comfort and well-being of individuals involved, including children, throughout their legal processes. This personalized approach fostered a sense of genuine client advocacy. However, a significant portion of feedback indicates a concerning pattern of the firm primarily referring cases to other legal practices, especially those not meeting a certain financial threshold. This referral system, while intended to connect clients with suitable representation, has led to frustration when referred attorneys are unavailable or geographically inconvenient. The firm's policy of limiting referrals and a perceived unwillingness to pursue cases deemed less lucrative has resulted in clients feeling dismissed and unsupported, particularly those with complex or severe injury claims. This has left some individuals feeling that their significant legal needs were ultimately unmet by the firm itself."